Returning Candidate?

Marketing/ Project Manager (m/w) Customer Lifecycle, Engagement and Acquisition

Marketing/ Project Manager (m/w) Customer Lifecycle, Engagement and Acquisition

Amazon EU SARL (Germany Branch)
Recruiting Team 


Job Description

Work hard. Have fun. Make history. Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.

Our team is looking for a Marketing/Project Manager for Customer Lifecycle, Engagement and Acquisition for Home, Furniture, Kitchen and Toys.

In this role, you will be part of a central marketing team responsible for the shopping experience, customer strategy and demand strategy for the categories Home, Furniture, Kitchen and Toys. You will be responsible for identifying, building and steering new programs and initiatives that increase customer engagement with Amazon. You will have the opportunity to demonstrate strong project management skills and leadership as you design and execute high impact, customer facing experiences.

You will partner with different business teams at all levels across the company and be responsible for deliverables that drive key strategic business objectives.

Your Responsibilities:
  • You create, steer and execute projects and customer facing initiatives to drive customer engagement and customer acquisition
  • You analyze customer behavior, optimize the customer journey and discoverability of our products and derive strategic initiatives out of your findings
  • You identify technical development areas, address issues and coordinate their implementation in projects with international tech-teams
  • You manage stakeholders across the company to drive shared objectives
  • You share findings, act as role model for your area of responsibilities and facilitate knowledge sharing across business teams
  • You support in general marketing related topics and act as point of contact for your business teams
  • You challenge and improve standard operating procedures for various operational processes.

Notwendige Qualifikationen

  • Leader who can prioritize well, communicate clearly and compellingly and effectively influence across cross functional teams
  • Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and evaluate outcomes
  • Big thinker who connects the dots between dive deep details and the big picture
  • Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; strong bias for action and ability to create a sense of urgency
  • Demonstrated ability to understand and discuss trade-offs and opportunistically pursue new ideas
  • Strong business acumen and business judgment / instinct.
  • Fluency in English and German

W├╝nschenswerte Qualifikationen

  • Advanced SQL, XML skills
  • Good understanding of website infrastructure and technologies
  • Editorial thinking and experience with appealing customer speech

Sounds interesting? We look forward to your application. Please apply online and upload your CV and a letter of motivation in one document (max. 5 MB).

By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.