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Senior Technical Program Manager

Senior Technical Program Manager

Amazon Deutschland Services GmbH
Recruiting Team 


Job Description

Amazon is seeking an experienced Technical Program Manager, based in Munich, Germany, to join a global special project team with customer experience strategy projects in 5 geographic locations. This team is responsible for creating and growing an innovative new project that will inform larger company strategic decisions.

The Senior Technical Program Manager owns, develops, and runs all customer-facing and backend systems for the day-to-day operations of the project in Germany. Additionally, they will provide analytical support for key business decisions, participate in planning cycles, and drive innovation with a goal to continuously improve the customer experience. They will take part in strategic planning and provide their voice on all aspects of the business.

This role will be a good fit if you:
  • Are entrepreneurial and like working with ambiguity
  • Are a creative problem solver who can work without supervision or direction
  • Instantly know the software solution to business problems
  • Are experienced with data management and coding in Java, Perl, C++, and/or C#
  • Have a passion for eCommerce
  • Have an analytical mind and are able to communicate complex issues in a concise way
Key Responsibilities Include:
  • Owning key streams of the project in Germany including designing, developing, and running apps, websites & backend systems that drive our day-to-day operations
  • Working closely with the business to define an expansion strategy and figure out innovative software solutions to help our project grow
  • Liaising with external service providers and vendors to drive project results
  • Developing and managing complex business processes, including developing an end-to-end analytical framework to help the organization interpret and take action on data
  • Performing deep-dive analysis to understand and describe the drivers of the business
  • Participating as a hands-on leader in the business and providing thought leadership to improve processes and growing the business
  • Innovating and improving processes to improve key business outputs
  • Collaborating with internal business partners to ensure project output is leveraged to its fullest extent
  • Navigating internal teams and work with diverse cross-functional groups, including business teams, finance, sales, technology, support, fulfillment, and supply chain

Notwendige Qualifikationen

  • 5+ years of Technical Program Management experience in eCommerce or a related industry
  • 4+ years of coding experience in Java, C++, C#, and/or Perl
  • First hand working knowledge of current web technologies
  • Willingness to roll up sleeves and do whatever is necessary; general manager/owner mentality
  • Strong technical competencies and ability to utilize systems to extract, capture, and interpret data
  • Excellent verbal and written communication skills in both English and German

Wünschenswerte Qualifikationen

  • Entrepreneurial experience
  • Bachelor’s degree in Engineering, Computer Science or related technical field
  • Financial acumen including familiarity with forecasting, budgeting, variance analysis, and related skills
  • Exposure to digital marketing, especially SEM, SEO, and Video Advertising
  • Track record of handling changing priorities and showing good judgement when working in stressful situations
  • Strong sense of urgency and personal commitment