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Senior Technical Program Manager - UX tools and web platform for Amazon Web Services

Senior Technical Program Manager - UX tools and web platform for Amazon Web Services

Referenznummer 
598598
Standort 
DE-Berlin
Datum 
29.11.2017
Company 
Amazon Development Center Germany GmbH
Recruiting Team 
..

Stellenbeschreibung:

Job Description

The AWS UX team is looking for a Technical Program Manager to own multiple initiatives across the platform supporting AWS user interfaces. You will work with a team of developers and designers to improve the productivity and happiness of other frontend teams in AWS. The created software, tools, and processes have a direct influence on the overall user experience of all AWS offerings.

In 2016 alone, AWS released 1.017 services and features by teams all around the globe. We help those teams to be successful by understanding their needs, learning about the most recent technologies and design ideas, and implementing mechanisms to improve the customer experience. Right now, we launched the AWS Design System including a living style guide and building out a technology-platform to reduce the operational workload of developing user interfaces.

You will help product leadership, quantify the impact of product features, and balance business needs against technical constraints, and own our roadmap. You will work closely with stakeholders across various design, development, and business teams to identify and drive innovative solutions that allow AWS to create a better customer experience with less effort.

A great fit for our team is well-versed in website technologies and thrives in a fast-paced and diverse environment.

Responsibilities

  • Work closely with engineering, design, and business leadership; act as the interface between the business, software development, and design teams
  • Ensure business needs are met without compromising long-term value for our customers across multiple locations
  • Manage multiple competing projects simultaneously
  • Develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines and costs
  • Facilitate roadmap development, standups, retrospectives, and other meetings
  • Scope initiatives with a strong understanding of UX design and web development
  • Evangelize your initiatives across diverse groups inside the organization
  • Increase insights on user behavior and pain points; identify, measure, and improve key customer experience metrics
  • Promote data-based decision making
  • Be a guardian of world-class customer experience; continually raise the bar on functionality, consistency, usability, and simplicity

If you enjoy working in a diverse team that has a passion for user experience design and customer satisfaction, reach out!



Notwendige Qualifikationen

  • 6+ years of program management and/or project management experience in a technology focused business.
  • BS or MS degree in a technical discipline or equivalent experience in an IT-related field.
  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner
  • Excellent organizational skills and project tracking abilities
  • Ability to deal with ambiguity or competing priorities
  • Experience working with stakeholders across functions and locations
  • Prior working experience with software development teams
  • Experience communicating technical concepts to a non-technical audience

W├╝nschenswerte Qualifikationen

  • Proficient with web services, online technologies, and user interface design
  • Working knowledge of current front-end web technologies
  • Experience interpreting metrics and communicating analytics
  • Specific experience working with Amazon Web Services
  • Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
  • Exceptional collaborative and relationship skills including the ability to discover the true constraints and underlying needs of a team