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Business Analyst Customer Insights (m/f) in part-time (Teilzeit)
2 months ago(14.6.2018 13:29)
Amazon EU SARL (Germany Branch)
At Amazon, we're always working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized, and customer-focused data analytics leader in part-time who is interested in guiding key business decisions for the German cross-category and portal page team.
The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must. This role will influence the direction of the business by leveraging our data to deliver insights that drive decisions and actions. The role will involve translating broad business problems into specific analytics projects, conducting deep quantitative analyses, and communicating results effectively. We see a high potential for influence and growth in this role as we transform our data into actionable insights to continue to fuel the growth of this business. The role will help the organization identify, evaluate and evangelize new techniques to continue to improve our ability to deliver value to Amazon’s customers.
Key Responsibilities include:
· Lead weekly and monthly on-site reporting models for German onsite content and customer journey, in close contact with European and global counterparts · Analyze and report customer shopping behavior, changes and trends for onsite on all current and upcoming devices · Work closely with all business departments and our devices team, to give them insights on the overall customer behavior on Amazon · Work with external data sources and customer surveys to identify key drivers to improve our customer experience onsite · Work with Machine Learning teams to incorporate insights and learnings to improve recommendations and personalization
· Bachelor’s degree in Business, Engineering, Statistics, Information Technology, Mathematics or related field · Strong data interpretation and analytical skills · 4 to 6 years of relevant experience working experience as a business analyst, business intelligence engineer, or equivalent · Advanced working knowledge of data mining using SQL, ETL, data warehouse as well as Excel · Ability to apply statistical techniques (e.g., hypothesis testing) · Ability to deal with ambiguity and competing objectives in a fast paced environment · Excellent English communication (verbal and written) and interpersonal skills
· MBA, Master’s degree in Business, Economics, Finance, Engineering, Statistics, Computer Science, Mathematics or related field · 7+ years of relevant experience in a business analyst/data analyst/statistical analysis role · Self-starter with a strong sense of ownership · Outstanding attention to detail · Able to prioritize in a complex, fast-paced environment
Sounds interesting? We look forward to your application. Please apply online and upload your CV and a letter of motivation in one document (max. 5 MB).
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