• Senior Portfolio Manager, Amazon Business Lending (m/f)

    Standort DE-BY-Munich
    Datum 3 months ago(2.11.2018 10:34)
    Amazon EU SARL (Germany Branch)
    Company/Location (search) : Country (Full Name)
  • Job Description

    Amazon launched Amazon Business in Europe. It is a relatively new marketplace on Amazon that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to business buyers. Amazon Business provides easy access to hundreds of millions of products – everything from IT and lab equipment to education and food service supplies – as well as business-only selection and pricing. Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable business customers find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions.
    A critical component on Amazon Business is Pay by Invoice which allows buyers to buy products on credit terms. We expect many thousands of buyers to use this feature and Amazon will need to credit assess these buyers and manage a growing portfolio of receivables. We aim to do this in a highly automated and scalable fashion while providing a great customer experience. The Portfolio Manager will be responsible for managing the performance of this credit portfolio. They will have the unique opportunity to contribute to defining product/service offerings and processes while scaling fast with the business. They will contribute to building out the platform by providing thought leadership on new data sources to use, risk indicators to consider, and effective mitigating responses. This is a management role with the PHM directly managing a team of 4 Credit Analysts.
    We are looking for a well-rounded business manager with strong industry experience. However, we do not believe that finance or credit operations experience is essential for success in the role. In fact, given that this is a white space for Amazon we are keen to have someone who will look at this from fresh pair of eyes with few pre-conceived notions of how credit operations should be run. We want this person to be a thought leader who can help build best-in-class credit processes from scratch. We expect this person to use this role as a stepping stone to grow into general management positions in Amazon in the future.

    German or French language skills are preferred for interacting with some large German and French customers. The role is based in the Amazon Germany’s corporate office in Munich.

    Key objectives for role:
    • Establishing, constantly improving, and being a thought leader for a credit adjudication and performance monitoring platform
    • Defining supporting processes, metrics, and reports for line requests, appeals, disputes, and suspensions
    • Directly managing Credit Analysts responsible for these daily processes
    • Owning relationships with Account Receivables and external collectors to establish and manage loss mitigation and recovery processes
    • Creating monitoring tools, metrics and reports to assess portfolio health and identify leading indicators of delinquency risk

    Notwendige Qualifikationen

    • Bachelor’s degree or equivalent is required
    • Clear examples of demonstrated judgment and strategic insight
    • Experience managing complex projects with multiple stakeholders
    • Analytical and problem solving skills, including the ability to recognize non-obvious patterns; comfort with Excel
    • Strong communication skills, both written and verbal
    • High attention to detail and desire to roll up sleeves and solve problems at root cause
    • Effective time management, prioritization, and organizational skills
    • Growth potential to develop as a senior executive

    Wünschenswerte Qualifikationen

    • MBA from top tier institute
    • German language skills
    • Experience managing external stakeholders
    • Experience managing complex operational processes
    • Experience managing a team
    • Experience in finance or banking
    • Experience with SQL
    Are you interested? We look forward to receiving your application. Please submit your online application including your CV and covering letter in English.

    About our rewards
    We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary and stock units we offer a host of other benefits.

    If you thrive in a challenging and fast-paced environment, you’ll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do one moment, you will not necessarily be doing 6 months later. We don’t like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It’s that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It’s as simple as this: Work Hard. Have Fun. Make History.

    Sounds interesting? We look forward to your application. Please apply online and upload your CV and a letter of motivation in one document (max. 5 MB).
    By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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